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Papers On Business - Management
Page 212 of 920
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CRM Systems
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This 4 page paper considers two approaches to CRM and assess which is the best. The first looks at CRM when adopted by individual department which will cause problems when integration is attempted. The second approach is a centrally instigated CRM system where all departments have the same system, which can create problems for the individual departments performing the more specialized functions. The concept is considered, the advantages and disadvantages of each approach are considered and a conclusion is reached. The bibliography cites 4 sources.
Filename: TEcrmsys.rtf
CRM, ETHICS AND SOCIAL ISSUES
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This 3-page paper examines some ethical issues pertaining to customer relationship management. Bibliography lists 3 sources.
Filename: MTcrmethic.rtf
CRM: Relevance To The New Age In Tourism And Hospitality
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20 pages in length. The fundamental function of Customer Relationship Management (CRM) is to first anticipate and then address customer needs. With the recent and tremendous industry growth, it is not surprising to note that CRM has become the trendsetter for all to watch and learn. That customer service is the backbone of any industry serving the public gives CRM the power to provide stronger cohesion between consumer and merchant as a means by which to establish a seamless association in what can sometimes be an antagonistic relationship. Government and small businesses alike share in the contemporary approach of CRM; however, there is no denying the fact that the hospitality and tourism industries represent the top users. Bibliography lists 16 sources.
Filename: TLC_CRM.wps
Cross Boarder Mergers And Acquisitions
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This 15 page paper looks at the problems and challenges of international mergers and acquisitions, and argues that it is more than financial considerations that need to be taken into account of the merger or acquisition is to be successful. The bibliography cites 15 sources.
Filename: TEmergeinter.rtf
Cross Cultural Management (Article Review)
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This 5 page paper reviews an article by the title Cross Cultural Management authored by S.C. Peppas. Positive and negative aspects are noted. The article concerns a study on cultural variations in management practice. No additional sources cited.
Filename: SA342ccm.rtf
Cross Cultural Management and Marketing
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An 8 page paper evaluating a statement that all attempts to explain other cultures still are made in terms of one that is not of that culture. In so doing, the very effort to explain the culture can be in error. It is necessary to know the differences in these populations for advertising purposes for advertising to be truly effective. Other aspects of marketing involve the need for still greater awareness of cultural differences of perception and reception of marketing messages. The inability of departing from the evaluation statement supports it. Bibliography lists 7 sources.
Filename: KSmktgCompMgmt.rtf
Cross Culture and Differences; Japan and the UAE
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This 4 page paper looks at what is meant by the term cross culture, and considers the differences in culture between two nations; Japan and the United Arab Emirates using Hofstedes cultural dimensions framework. The bibliography cites 6 sources.
Filename: TECCjapUAE.rtf
Cross Training in the Rural Maternity Unit
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A 5 page proposal discussing an organizational change to make better use of available human resources. Rosewood Hospital is a very small, rural hospital facing staff utilization difficulties. The entire maternity ward consists of only two beds, but the hospital maintains a staff of two full-time and two part-time maternity RNs. It would seem that this is quite enough, and it is in the absence of the need on the part of any maternity nurse to miss a scheduled shift. The purpose here is to propose an organizational change involving the cross training of another nurse. This solution meets maternity’s short-notice needs while yet allowing the non-maternity functions of the hospital to remain fully staffed during training. Bibliography lists 8 sources.
Filename: KSnursMidwfOrg.rtf
Cross-Border Mergers and Acquisitions; The Case of Santander and Abbey National
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This 10 page paper considers the issues and influences of culture in cross-border mergers and acquisitions. The paper looks at the external and internal culture, focusing on internal influences. The subject is explored with the use of the acquisition of Abbey National by Santander Central Hispano (SCH). The bibliography cites 13 sources.
Filename: TEabbeyN.rtf
Cross-Cultural Communications
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11 pages in length. As the world grows increasingly smaller and communications have become significantly simplified, dealing with people has actually become less easy. This report looks at various issues in cross-cultural communications using a number of countries as examples (Indonesia, Ghana, Peru, etc;). Many scholarly studies are documented. Excellent for those studying international business and/or communications. Bibliography lists approximately 15 sources.
Filename: Crosscul.wps
Cross-Cultural Communications # 2
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A 12 page business-orientated discussion of non-verbal communications and what companies need to know when dealing with people overseas. Specifically examined are the cases of China, Indonesia, and Ghana. Bibliography lists approximately 15 sources.
Filename: Communcu.wps
Cross-Cultural Communications: China
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3 pages answering 3 questions about “translating” business behavior and communication from “American” to Chinese. The questions address nonverbal cues in conducting a meeting; what Chinese business people are likely to regard as acceptable behavior from a Westerner; and rewriting an email from an American manager to a group of employees newly transferred from the Hong Kong branch to America. Bibliography lists 1 source.
Filename: KSbusComChina.rtf
Cross-Cultural Management
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A 4 page paper that begins with examples of cultural faux pas that can be made. The writer comments on the importance of understanding meanings of words, phrases and gestures and discusses corporate culture. The writer also outlines Hofstede's five Cultural Dimensions. Bibliography lists 7 sources.
Filename: PGcltcor.rtf
Cross-National Business Negotiation : American - Korean
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This 5 page paper begins by reporting the stages in the negotiation process. The writer then discusses how Korean businesspersons approach each stage. The differences between American and Korean negotiating teams is discussed. The last part of the paper offers suggestions for American managers as they prepare to enter negotiations with Korean managers. Bibliography lists 3 sources.
Filename: PGkoreb.rtf
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